Refund policy
Refunds are only processed under the following conditions:
- The product is damaged or leaked during shipping
- You received the wrong item
- The product is expired on arrival
In such cases:
- Contact us within 24 hours of delivery via WhatsApp or email
- Share clear photos of the product, packaging, and invoice
- Once verified, we will initiate a refund to your original payment method via PhonePe
- Refunds may take 5–7 business days to be credited in your account depending on your bank/payment provider
We take pride in delivering freshly prepared, high-quality homemade products. Since our products are perishable and made to order, we do not accept returns or exchanges once the product is delivered.